Doggie Day Care - closed Fri & Sat for inclement weather - Jan 10th and 11th
Frequently Asked Questions
What is required of my pet to stay overnight or be groomed?
To ensure the safety of your pet to stay, we do require the following for Overnight Stay and grooming:
Canines
- Current on Rabies, Distemper, Canine Influenza and Bordetella vaccines
- At least 15 weeks of age
- In good overall health
- Free of Ticks and Fleas
Felines
- Current on Rabies and FVRCP vaccines
- In good overall health
- Free of Ticks and Fleas
What is required of my pet to participate in dog daycare?
In order for your dog to participate in dog daycare we do require
- Current on Rabies, Bordetella, Canine Influenza and Distemper vaccines
- At least 15 weeks of age
- Able to pass our temperament test
- In good overall health
- Free of Ticks and Fleas
- Friendly with dogs and people
- Spayed or Neutered (fixed)
What is a temperament test? Is it required for my dog to board or be in day care?
A temperament test is a test we give pets to test how they respond in certain situations. We test them on their leash behavior, kennel behavior, human-contact behavior, one-on-one dog behavior and group setting behavior. This is to make sure your dog and other dogs are always safe and comfortable when staying with us. We offer test Mon.-Fri., at which time you will drop off between 7:00am and 12:00 noon. The test can last up to 4 hours depending how many test we are preforming that day. It is always best to call ahead to schedule this test so we can make sure your pet has everything they need for the test and our temperament test spots book up quickly. Temperament Tests are $15.00 per test.
We require a temperament test to participate in day care, but it is not required for boarding. Not all dogs are comfortable in a large group setting and that is okay! We have other options if your dog doesn't prefer day care.
What time can I pick up and drop off my dog for boarding?
If you are dropping off your pet to stay overnight, they can be brought in anytime during operating hours. Pick up time is anytime from open until noon, if you are unable to pick up before noon you will be charged a late fee unless your pet is getting groomed before leaving. We recommend that dogs in daycare be picked up at least 15 minutes prior to closing.
What do the dogs do all day in day care?
Doggie daycare is a great way to socialize your pup as well as help them get some of that energy out! Dogs will be placed in groups according to size and temperament. While they are in group day care, they will do anything from running around with their friends to getting belly rubs. If your pup needs to take a break they can snuggle up on one of our elevated cots before going back for more.
What can I bring when my pet comes to stay?
We do recommend that you bring your pet's food for their stay however when it when it comes to their suite, we got you covered! From comfy cots to fuzzy blankets, your pet will feel right at home when staying with us. We ask that you do not bring additional bedding for your pet, however if there is anything that may make your pet feel more at home, we are happy to accommodate. Please feel free to call us if you have additional questions about this.
Do dogs ever get hurt?
Here at Miller Vet Play and Stay, the safety of your pet is highly important to us and while the animals are supervised at all times to ensure a safe environment the occasional scratch, cut or sprained joint can still occur. While infrequent, dogs can also get into a small scuffle, even under close supervision. All dogs are screened for aggression prior to being allowed into the daycare setting however, even the friendliest of dogs can get into scuffles with little to no warning. If such an event were to occur our staff is trained to handle it safely and quickly.
Will my pet be taken out for walks while staying overnight?
Your dog will be taken out to walk in our yard to potty 3-4 times a day by our staff members. You have the option to add full day doggie day care to your pet's stay, if you like, for some or all of the days of your reservation. Overnight guests receive a discounted doggie day care rate of $12.00 per day during their stay. We do not have staff members who stay overnight.
Will we turn a dog away based on breed?
Not to worry we do not have any breed restrictions! We will require a passed temperament test in order to participate in daycare, this is to ensure your pets will be happy and safe during their time with us.
What is the youngest age you will accept a pup?
To protect your puppy we do require that they are of age to receive all of our required vaccinations.
Can I take a tour?
Yes! You absolutely can take a tour of our facility. We do have to have a staff members available to give a tour so we do suggest calling ahead, this will help us ensure we are available during the time you would like to tour.
Can I Cancel My Reservation?
Day Care - We understand that a situation may arise in which you need to cancel your reservation. In such situations, we request that you provide more than 24 hours' notice.
Please note that there will be a no show/less than 24 hours' notice charge.
Boarding Reservations - We kindly ask that you give us 48+ hour notice for cancelation of boarding. If you are unable to give us 48+ hour notice, we do charge a fee that is equal to the first night of your pet’s boarding.
Holiday Reservations - A kennel deposit fee of half of the total kennel charge (excluding additional services) applies if you make a boarding reservation for one of our “holiday” dates. Receptionists will collect a kennel deposit a month in advance. The kennel deposit fee will be forfeited if you cancel within 7 days of your drop-off day, otherwise, it will be applied to your invoice at check-out. You may change the dates desired (if available) more than 7 days before the stay, if you would like to change dates within 7 days of your drop off you may but will be expected to pay for all dates reserved. “Holiday” dates include 3 days before or after any Cobb County School District breaks, Memorial Day, 4th of July, Thanksgiving, and the weeks of Christmas and New Years.